Business Communication I Questions with Answer – 2019 Fall (BBA)

Business Communication I Questions with Answer – 2019 Fall (BBA)

1. Read the following case and answer these questions:

Media Training Associates was founded in 2000, and since then, we have helped to improve the presentation skills of representatives from more than a hundred companies, including many in the FTSE-100.

There are many elements to an interesting presentation, but if you can get these three right, then you’re well on the way to making a good impression. Firstly, know your audience. Don’t just think about what you want to say. Put yourself in their shoes and think about what they’ll be interested in hearing. Don’t assume knowledge—if the group is mixed, try to bring everyone up to speed by including a mixture of old and new facts. Anticipate any areas of conflict or disagreement and try to ensure you have dealt with these.

Secondly, have a clear structure. Three key points to illustrate your theme is ideal, with a strong beginning and ending. Give the audience a map, explain the point of your presentation, give them indications to where you are going and how you are going to get there.

And lastly, visual aids. Visual aids sometimes hinder instead of help. Slides should be kept simple, not packed with information, complicated diagrams, and bullet points. It’s amazing how often people’s words don’t match the information on the slides; the audience ends up confused and doesn’t remember any of it.

Questions:

a. Is there any relationship between presentation skills and communication skills?
b. Out of the elements presented above, which one do you find most important?
c. Can you add any other elements there? Discuss them.

2. Nowadays many of the governmental as well as non-governmental organizations are being a victim of security threats. Even the most important and highly secured official documents and records are being leaked or hacked by the hackers. Suggest what the security system should do. How should organizations adapt to keep them away from those threats?

OR

What do you understand by document process in technical communication? Discuss each and every step followed in this process.

3. Answer any five questions. [5×10]
a. Briefly discuss the principles of effective technical communication.
b. Differentiate between hard competencies and soft competencies.
c. Elucidate the importance of teamwork in a business. What pros and cons do you find while being in a team?
d. “You don’t build a business—you build people—and then people build your business.” Justify.
e. What do you understand by usability and persuasiveness in audience-centered communication?
f. Match the words from the list to their definitions.
conference, entertainment, exhibition, excursion, venue, facilities, hospitality, nightlife, sightseeing, specialty

i. Visiting interesting buildings and places as a tourist:
ii. A large meeting where people with the same work or interests come together:
iii. Space, equipment, and services provided (e.g., by a hotel):
iv. Friendly and welcoming behavior to guests:
v. A type of food or product that a restaurant or place is famous for:
vi. Things to do in the evening (e.g., bars, restaurants, etc.):
vii. Somewhere you go to see different products or works of art:
viii. A short, organized trip made for interest or pleasure:
ix. Activities which people do for fun and relaxation:
x. The place where a conference or big event is held:

4. Give short and pertinent answers to any five. [5×2]
a. What is meant by mediated communication?
b. What do you understand by copyright?
c. Why should employers care about work-life balance?
d. Expand the acronym A-U-D-I-E-N-C-E.
e. What do you mean by security breach?
f. What is culture?

5. Rewrite the following sentences using adverbs from the list.
(never, always, hardly ever, occasionally, usually) [4]
a. Most Friday afternoons, I finish work at 4:00 PM.
b. I only work on Saturdays two or three times a year.
c. Every Monday morning, we have a team meeting.
d. I don’t work on Sundays—this is a personal rule of mine.

6. Complete these sentences with the correct form of the verbs in brackets. [4]
a. Business is …… (do) through networking and meeting people.
b. If you’ve been …… (invite) out to a business dinner ……
c. Hello, I was …… (give) your name by a colleague.
d. Try to be …… (introduce) by someone else.

7. Change the following adjectives into nouns: [2]
Patient, ambitious, enthusiastic, creative