Introduction to Management Information System Questions with Answers – 2023 Fall (BBA/BHM/BBA-BI)

Introduction to Management Information System Questions with Answers

Section ” A “

Short Answers Questions (10 × 2 = 20 Marks)

1. List different types of Computer Software?
   Answer: The different types of Computer Software are System software,
   Application Software, Utility Software, Programming Software.
   
2. What do you mean by Data Warehouse and Data Mining?
   Answer: Data Warehouse is a centralized repository where large volumes of data form different sources are stored for analysis. Data Mining is the process of analyzing data from the warehouse to discover patterns, trends, and useful insights.
3. What is the Contribution of E-commerce to modern business operations?
   Answer: The contribution of E-commerce to modern business operations are
   – It allows businesses to sell products/services online, reaching customer globally.
   – It reduces operational costs, offers convenience with 24/7 accessibility, and improves efficiency in processes like inventory and payment.
4. Explain the concept of GDS and discuss its role in the travel and tourism industry.
   Answer: GDS(Global Distribution System) is a platform connecting travel agencies with service provider like airlines, hotels, and car rentals. GDS simplifies travel booking by offering real-time information, enhancing customer satisfaction, and boosting sales for travel businesses.
5. What are the potential risks of an information system in today’s world?
   Answer: Potential risks include data breaches, cyberattacks, and system failures. Misuse of sensitive information or unauthorized access can result in financial and reputational losses.
6. Explain the business value of telecommunications networks?
   Answer: Telecommunication networks enable fast communication, streamline business operations, and support remote work. They enhance collaboration through voice, video, and data sharing.
7. Write about the data structures in DBMS?
   Answer: DBMS uses data structures like tables, indexes, and trees to store, manage, and retrieve data efficiently. These structures ensure quick access and organization of data.
8. Write differences between e-business and e-commerce?
   Answer: E-business includes all online business activities like marketing, customer service, and supply chain management. E-commerce, a subset of e-business, specifically focuses on buying and selling goods/services online.
9. Differentiate between OLTP and OLAP?
   Answer: OLTP (Online Transaction Processing) manages real-time transactions (e.g., banking). OLAP (Online Analytical Processing) focuses on complex data analysis for decision-making (e.g., sales trends).
10. What is Point of Sale (POS)?
    Answer: A POS system is the place where customers make payments for goods or services, typically using devices like registers or card readers. Modern POS systems also track inventory and sales data.

Sections ” B “

Descriptive Answer Questions (6 × 10 = 60 Marks)

1. Draw a well-labeled block diagram of a Computer System and discuss the functionality of each block.
2. Describe the SDLC. Discuss the significance of each phase in the development process of software systems.
3. Describe computer network topologies and discuss their implications for network performance and scalability. Choose two different network topologies and compare their advantages and disadvantages in diverse business environments.
4. Define Database and DBMS. Mention the limitation of traditional file processing systems with examples.
5. What is DSS? Explain its components, features, and business application with examples.
6. What is CRM? Explain 3 phases of CRM. Also, explain its benefits.
7. What do you mean by Hospitality Information System? Explain different characteristics of Hospitality Information System.

Section “C”

Case Analysis ( 1 × 20 = 20)

Read the case situation given below and answer the questions that follow:

What does the term Information Technology really mean? Information Technology is that technology by which the information is processed, communicated, exhibited, and retrieved in a fast, error-free, and proper way. Information Technology is a technology in which both telecommunication and computer technologies work together to provide information. Today’s world is the world of information and telecommunication. Everyday new technology and inventions are being made in the area of information, processing, and traveling. There is hardly any area which has not been affected by this. Due to all this, the world distance has become a small place today.

The whole world has become a small place today. Any information can be exchanged by people in only a few seconds and, that too, in proper and effective ways without any loss of data while it is being processed. On the one hand, all these different ways of telecommunication and information exchange have highlighted the necessity for multipurpose development and growth of information technology, and on the other, the easy access and use of it has boosted the network of information exchange.

All this has been possible through information technology like telephone, fax, telex, computers, internet, email, photocopier, printer, scanner, cellular phone, pagers, videophone, digital camera, multimedia, etc.

These technologies are becoming a part and parcel of our lives and are transforming the lifestyle and habits of people all over the world. The use of computers has increased by leaps and bounds worldwide. Internet and multimedia have now become playthings for children. The internet has revolutionized every field of the world. The government has allowed private companies to provide internet services to people in order to boost up information technology.

The internet has put an unprecedented amount of buying and selling power in the hands of all those within a keystroke distance of a computer. Never in the history of commerce have solitary buyers and sellers been able to engage so effortlessly in commerce on all points whether one is a scrap dealer or a collector with an obsession for antiques, the internet is a solution.

Digital technology is playing a vital role in our day-to-day life. In supermarkets, it helps for faster processing of billings or any other processing. In the field of agriculture, a digital moisture meter records the moisture in the soil and tells when harvesting should start. For people, who are suffering from hearing loss, digital technology is of great help. It processes sounds that reduce noise, improves clarity of speech, and controls unwanted loudness.

Questions:

a. What do you think about information technology?
b. Is there any specific use of information technology?
c. Is the world becoming a small place today due to IT? Explain.
d. What are the combinations of information technology?