| Level: Bachelor | Year: 2022 |
| Programme: BBA/BHM/BBA-BI | Full Marks: 100 |
| Course: Introduction to Management Information System | Pass Marks: 45 |
| Semester: VI | Time: 3hrs |
| University: Pokhara University |
Introduction to Management Information System Questions with Answers
Section “A”
Short Answers Questions (10 × 2 = 20 Marks)
1. Differentiate between hardware and software?
Answer: Hardware is the physical parts of a computer, like the keyboard, monitor, and CPU. You can touch and see hardware. Software is the programs and instructions that tell the computer what to do, like games or Word. Hardware is like the body, and software is like the brain that controls it.
2. Define Operating System. List out 4 major functions.
Answer: An Operating System (OS) is software that helps the computer run and lets users interact with it. It manages files, runs programs, handles hardware (like printers), and keeps the computer secure. Examples of OS are Windows, macOS, and Android. Without an OS, a computer cannot work properly.
3. Define data and information.
Answer: Data is raw facts, like numbers or words, that don’t have much meaning on their own. Information is data that has been processed and made useful, like a report showing sales figures. For example, “10, 20, 30” is data, but “Sales increased from 10 to 30” is information.
4. What is the importance of computer networks?
Answer: Computer networks connect devices so they can share files, resources, and internet access. For example, a company can use a network to share printers and collaborate on projects. Networks also allow communication, like sending emails or video calls, making work and daily life easier.
5. What is e-commerce?
Answer: E-commerce is buying and selling things online through websites like Amazon or eBay. It lets people shop from anywhere and businesses sell products without needing physical stores. Payments are made online using cards or mobile wallets, making shopping fast and convenient.
6. Differentiate between primary key and foreign key ?
Answer: A primary key is a unique number or code used to identify each record in a table, like a student ID. A foreign key links one table to another using the primary key. For example, a “Student ID” in a “Grades” table connects to the “Students” table, keeping the data organized.
7. What do you mean by data mart?
Answer: A data mart is a smaller section of a data warehouse that focuses on one topic, like sales or finance. It gives easy access to specific data needed by a team or department. For example, the sales team uses a sales data mart to track their performance.
8. What is Electronic Data Interchange (EDI)?
Answer: EDI is a way for businesses to send documents, like invoices, electronically instead of using paper. It’s faster and reduces mistakes because everything is sent directly from one system to another. For example, a supplier can send an invoice to a store’s system instantly.
9. Define the term E-payment?
Answer: E-payment means paying for things digitally, like using a credit card, mobile app, or bank transfer. It’s used for online shopping, bill payments, and in stores. E-payments are quick, easy, and safe, making them very common today.
10. What is PMS?
Answer: PMS (Project Management System) is software that helps manage projects by organizing tasks, deadlines, and progress. It helps teams work together efficiently and keeps track of what needs to be done. Examples include tools like Trello or Microsoft Project.
Section “B”
Descriptive Answer Questions (6 × 10 = 60 Marks)
- a. Draw a block diagram of a digital computer and explain its components in brief.
b. Explain different types of system software. Click here for Answer - Explain the concept of System Development Life Cycle (SDLC) and its stages.
- Explain different network topologies used in information systems.
- Define Data Mining. Explain the architecture and process of DSS.
- Define CRM. Explain the phases, benefits, and challenges of CRM.
- Explain the process of Global Distribution System along with the challenges and benefits of GDS.
- ‘DSS plays an important role to enhance the overall productivity of business firms.’ Explain in terms of function and components of DSS.
Section “C”
Case Analysis ( 1 × 20 = 20)
Read the case situation given below and answer the questions that follow.
What does the term Information Technology really mean? Information Technology is that technology by which information is processed, communicated, exhibited, and retrieved in a fast, error-free, and proper way. Information Technology is a technology in which both telecommunication and computer technologies work together to provide information.
Today’s world is the world of information and telecommunication. Everyday new technology and inventions are being made in the area of information, processing, and traveling. There is hardly any area that has not been affected by this. Due to all this, the world distance sounds ironical in the present-day context.
The whole world has become a small place today. Any information can be exchanged by people within a few seconds, and that too, in a proper and effective way without any loss of data while it is being processed. On the one hand, all these different ways of telecommunication and information exchange have highlighted the necessity for multipurpose development and growth of information technology, and on the other, the easy access and use of it have boosted the network of information exchange.
All this has been possible through information technology like telephone, fax, telex, computers, internet, email, photocopier, printer, scanner, cellular phone, pagers, videophone, digital camera, multimedia, etc.
These technologies are becoming a part and parcel of our lives and are transforming lifestyles and habits of people all over the world.
The use of computers has increased by leaps and bounds worldwide. Internet and multimedia have now become playthings for children. The internet has revolutionized every field of the world. The government has allowed private companies to provide internet services to people to boost information technology.
The internet has put an unprecedented amount of buying and selling power in the hands of all those within a keystroke distance of a computer. Never in the history of commerce have solitary buyers and sellers been able to engage so effortlessly in commerce on all points whether one is scrap dealer or a collector with an obsession for antiques, the internet is a solution.
Digital technology is playing a vital role in our day-to-day life. In supermarkets it helps for faster processing of billings or any other processing. In the field of agriculture, a digital moisture meter records the moisture in the soil and tells when harvesting should start. For people, who are suffering from hearing loss, digits technology is of great help. It processes sounds that reduce noise, improves clarity of speech and controls unwanted loudness.
Questions:
- What do you think about the information technology?
- Is there any specific use of information technology?
- What is the role of transforming the lifestyles and habits of people?
- Is the world becoming small place today due to IT? Explain.
- What are the combinations of information technology?